Diagnose first
We look for the root cause instead of applying random fixes.
Computer and laptop repairs, business IT, medical IT and custom web solutions — delivered by a local team from our Tarneit workshop.
Customer-facing repair status can be checked online at any time.
We diagnose the actual cause, explain the options clearly and recommend the repair that makes sense for the device and your budget.
Boot problems, crashes, hardware faults, Windows issues and careful troubleshooting.
Talk to usGive a slow system another life with storage, memory and performance upgrades.
Talk to usMalware cleanup, post-scam checks and practical steps to make the computer safer again.
Talk to usRecovery options for failed drives, deleted files and inaccessible Windows installations.
Talk to usNew builds, upgrades, diagnostics, thermal checks and stability testing.
Talk to usHelp with email, software, printers and configuration when a workshop visit is not needed.
Talk to usFor suitable software, email, printer and configuration issues, download our support tool and connect while speaking with our technician.
Good IT service is not about making a problem sound complicated. It is about finding the fault, communicating clearly and leaving the system dependable.
Talk to PegasusWe look for the root cause instead of applying random fixes.
You know the proposed work before an approved repair proceeds.
Systems are tested after repair, not simply handed back when they first turn on.
Our repair-status system gives customers a simple way to follow progress.
From the moment you drop off your device, we explain the options clearly, confirm costs before extra parts are used, complete the repair and test the result before collection.
Bring in the device and explain what has been happening. We record the issue and the details we need for the job.
For repair work we can take on, we confirm a fixed price before proceeding, backed by our No Fix, No Fee guarantee.
If replacement hardware or additional parts are required, we contact you first with the extra cost and proceed only after approval.
We complete the agreed repair, upgrade, replacement or configuration work using the approved parts where required.
We test the repaired device for function, stability and the original reported issue before it leaves the workshop.
Once testing is complete, we update the repair status and let you know the device is ready to collect.
From a home PC to a clinic network or a new business website, Pegasus brings practical technical experience across the systems small organisations rely on.
Workstations, Microsoft 365, networks, printers, backups, shared resources and remote support.
Explore Business ITPractical IT support for clinics using common practice systems and business-critical infrastructure.
Explore Medical ITBusiness websites, custom PHP applications, e-commerce, hosting, SEO and Microsoft 365.
Explore Web DesignWe build fast, responsive websites and custom PHP systems for businesses that want something more useful than an off-the-shelf template.
See our web servicesOur web work ranges from professional business websites to custom PHP platforms, directories and online tools. Every project is designed around the way the business actually operates.
Medical IT support, PC and server supply, workstation deployment, printer setup, network configuration, Microsoft 365 support, OAuth 2.0 SMTP integration, website deployment, hosting configuration, remote support and ongoing technical assistance.
View project approach
A professional legal-services website with editable team, article, enquiry and site-access controls built for ongoing in-house management.
View project approach
A Wyndham-focused business directory with owner listings, approvals, paid placement, local search structure and account workflows.
View project approachSee what others are saying about us - genuine feelings and honest reviews.
Based in Tarneit, we support customers across Wyndham and nearby western suburbs. Choose your area for local repair information, common services and the easiest way to reach our workshop.
Explore all service areasyears helping local homes and businesses with technology.
Tell us what is happening. We’ll help you work out the practical next step.